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It's Covered: The Insurance Podcast

May 29, 2018

Are we reading our emails and texts before we send them? Are we communicating something we don't mean? Email is one of the most misunderstood forms of communication for a reason, and we look at a recent email Paul received as an example.

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May 22, 2018

Today we explore what our time is really worth, and should we sometimes get rid of a customer who is taking up too much of it?

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May 14, 2018

We take a look at a really weird accident claim and try to figure out how we would decide it if it were assigned to us. Spoiler - we're not sure. Do you have an idea about it? Join our Facebook group at 

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May 7, 2018

In claims, we developed kind of a six sense when people were about to tell us a fib of two. A lot of times certain phrases gave us a hint of what was about to come. Today we discuss some of those phrases.

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