May 29, 2018
Are we reading our emails and texts before we send them? Are we communicating something we don't mean? Email is one of the most misunderstood forms of communication for a reason, and we look at a recent email Paul received as an example.
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May 7, 2018
In claims, we developed kind of a six sense when people were about to tell us a fib of two. A lot of times certain phrases gave us a hint of what was about to come. Today we discuss some of those phrases.